Legal

Privacy Policy

Last updated: July 17, 2026

This Privacy Policy describes how Shirley V Nails & Spa (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website, book appointments, contact us, or receive text messages (SMS) from us.

1. Who we are

Shirley V Nails & Spa
2742 SW 8th ST Suite #17, Miami FL 33135
Phone: (954) 275-7234
Email: shirleyvnails@gmail.com

2. Information we collect

We may collect the following information when you interact with us:

  • Name and contact details (phone number, email address)
  • Appointment and service preferences
  • Messages you send us through our website, phone, WhatsApp, or SMS
  • Marketing or transactional SMS consent preferences
  • Technical data such as browser type, device information, and pages visited (if collected by our website tools)

3. How we use your information

We use your information to:

  • Schedule, confirm, remind, and manage appointments
  • Respond to inquiries and provide customer support
  • Send transactional SMS related to your visits (for example, appointment confirmations, reminders, and updates)
  • Send promotional SMS only if you have opted in to marketing messages
  • Improve our services and website experience
  • Comply with legal and regulatory obligations

4. SMS / text messaging privacy disclosures

By providing your mobile phone number and consenting to receive SMS messages from Shirley V Nails & Spa, you agree to the following:

  • No mobile number sharing: We do not sell, rent, share, or disclose your mobile phone number to third parties or affiliates for their marketing or promotional purposes. Your mobile number is used only by Shirley V Nails & Spa (and our messaging service providers acting on our behalf) to deliver the communications you requested or consented to.
  • Message frequency: Message frequency varies. You may receive transactional messages related to appointments (such as confirmations, reminders, and schedule changes), and, if you opt in to marketing, occasional promotional messages. Typical frequency may range from a few messages per appointment to a few promotional messages per month, depending on your interactions with us.
  • Message and data rates may apply: Standard message and data rates may apply depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.
  • Opt-out: You can cancel SMS messages at any time by replying STOP. After you send STOP, we will send a confirmation and you will no longer receive SMS messages from us, unless you later opt back in.
  • Help: For help, reply HELP or contact us at (954) 275-7234 or shirleyvnails@gmail.com .
  • Consent: Consent to receive SMS is not a condition of purchasing any goods or services.

5. Sharing of information (non-SMS)

We may share personal information with trusted service providers who help us operate our business (for example, appointment software, payment processors, email/SMS delivery providers, and hosting providers), only as needed to provide our services. These providers are not authorized to use your information for their own marketing. We may also disclose information if required by law or to protect our rights, customers, or property.

Except as described in this Privacy Policy, we do not sell your personal information.

6. Data retention

We retain personal information for as long as needed to provide our services, maintain appointment and customer records, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent and opt-out records may be retained as required for compliance.

7. Security

We take reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

Depending on applicable law, you may request to:

  • Access, correct, or update your personal information
  • Request deletion of certain information, subject to legal and business retention needs
  • Opt out of marketing SMS by replying STOP or contacting us
  • Withdraw consent where processing is based on consent

To make a request, contact us using the details in Section 1.

9. Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

10. Third-party links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was most recently revised. Continued use of our services after changes means you acknowledge the updated policy.

12. Contact us

If you have questions about this Privacy Policy or our SMS practices, contact:

Shirley V Nails & Spa
2742 SW 8th ST Suite #17, Miami FL 33135
(954) 275-7234
shirleyvnails@gmail.com